Shipping Policy

Last updated: October 2025

Thank you for shopping with PokiLiss (Love Lissy LLC)!
This page explains how we handle shipping for orders placed on www.pokiliss.com.

Processing Time

• Orders are typically shipped within 3–5 business days after the live break or sale event.

• Processing time may vary during special streams, holidays, or preorder events.

• You’ll receive an email with tracking information once your package has shipped.

Shipping Locations

• We currently ship within the United States only.

• Orders placed from outside the U.S. will be automatically canceled and refunded.

Shipping Method & Tracking

• All packages are shipped with tracking via USPS (First-Class or Priority Mail depending on weight).

• Once a package leaves our possession, we are not responsible for delays, lost, or stolen packages caused by the postal carrier.

• If your tracking shows delivered but you didn’t receive it, please contact your local post office.

Live Break Orders

• For live break purchases, only the “hits” (Reverse Holo and rarer) cards are shipped unless otherwise stated in the product listing.

• Bulk cards are not included unless noted.

Address Accuracy

Please double-check your shipping address before submitting your order.
We cannot replace or refund items shipped to an incorrect address provided at checkout.

Contact

If you have any shipping questions or issues, email us at:
📧 PokiLiss1@gmail.com